The relationship between service quality and customer loyalty at MS Garden Hotel Kuantan, Pahang / Wan Adli Wan Ahmad
The main purpose of business is to serve their customer. Many researches had proven that service quality is what influencing most in the business daily routine and one of the crucial factors to retain the customers. Excellence in service quality is a key to achieve customer loyalty which is the prim...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 语言: | English |
| 出版: |
2014
|
| 主题: | |
| 在线阅读: | https://ir.uitm.edu.my/id/eprint/69826/1/69826.pdf |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
成为第一个发表评论!