The relationship between service quality and employees satisfaction at Permodalan Nasional Berhad / Siti Nurizdihar Hanapiah
This research aims to investigate the relationship between service quality and employees satisfaction in Pcrmodalan Nasional Bcrhad ( PNU ) by using Service Quality (SERVQUAL) analysis . It also aims to examine the influence and effect of applying quality service towards employees ' sati s fac...
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| Format: | Thesis |
| Language: | English |
| Published: |
2015
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/70166/1/70166.pdf |
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