Determining factors influencing the intention to adopt Value Added Services (VAS) for refill prescriptions among patients at Hospital Universiti Sains Malaysia (HUSM) / Mohamad Amir Ashraf Shamsuddin and Wan Iskandar Firdaus Shahariman
Patients’ perception on the pharmacy service quality were profoundly affected by the long waiting time, which later will have impact on patients’ treatment outcome and satisfaction. The HUSM Outpatient Pharmacy had introduced a new service of pharmacy Value Added Service (VAS) in response to cope wi...
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| Main Authors: | , |
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| Format: | Thesis |
| Language: | English |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/73720/1/73720.pdf |
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