Customers' satisfaction towards counter services of Tabung Haji in Kota Bharu / Izyan Azianis Ab Aziz

The objective of this study is to explore the customers' satisfaction towards the waiting time period and the quality of the counter services among the customers at the Tabung Haji Kota Bharu Kelantan (THKB). The problem is that nowadays, most of the company didn't pay much attention towar...

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Bibliographic Details
Main Author: Ab Aziz, Izyan Azianis
Format: Thesis
Published: 2018
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