Measuring the level of customer satisfaction towards the service offered by RHB Bank Kota Bharu / Rohaya Razali
The study measures the level of customer satisfaction towards the services offered by RHB BANK KOTA BHARU by using 5 service quality dimensions. In order to carry out the study the researcher has distributed 100 questionnaires too 100 convenient respondents . The data has been analyzed by using Freq...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2005
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/74730/1/74730.pdf |
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