Measuring the level of customer satisfaction towards the service offered by RHB Bank Kota Bharu / Rohaya Razali
The study measures the level of customer satisfaction towards the services offered by RHB BANK KOTA BHARU by using 5 service quality dimensions. In order to carry out the study the researcher has distributed 100 questionnaires too 100 convenient respondents . The data has been analyzed by using Freq...
Saved in:
Main Author: | Razali, Rohaya |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2005
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/74730/1/74730.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
A simulation study on competing risks with censored data using cox model
by: Lukman, Iing
Published: (1999) -
Teachers' beliefs on teachers' efficacy and teachers' behaviour in the classroom / Nor Aizah Nayan
by: Nayan, Nor Aizah
Published: (2015) -
A study on the relationship of interest rates and inflation rates fluctuation with on performance of RHB bond fund: special study on Rashid Hussain Berhad (RHB) / Zamzuri Hasan
by: Hasan, Zamzuri
Published: (2002) -
Managing service quality, customer's satisfaction and loyalty: The case of RHB Bank Jalan Padungan Branch / Augustine Iman Bandang and Lekny Eni Minier
by: Bandang, Augustine Iman, et al.
Published: (2017) -
Analysis of non-performing loans among RHB Bank Berhad, Maybank Berhad and CIMB Bank Berhad in Malaysia / Nurulain Syahirah Zaidi
by: Zaidi, Nurulain Syahirah
Published: (2019)