Customer acceptance level on the telecommunication fixed-line service (TM Home Centrex) among the residents of guarded and gated community of Setia Tropika, Johor Bahru / Razali Salleh, Salina Bakar and Mohd Khir Muhammad
TM Centrex, a major product of the fixed line services, is primarily targeted to business users. Efforts to introduce the TM Centrex to home users have not been successful due to its stringent and rigid terms and conditions. Therefore, modification of TM Centrex to include features such as intercom,...
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Main Authors: | Salleh, Razali, Bakar, Salina, Muhammad, Mohd Khir |
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Format: | Thesis |
Language: | English |
Published: |
2008
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/77118/1/77118.pdf |
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