The customers satisfaction towards service quality provided by academic affairs Universiti Teknologi MARA (UiTM) Pahang / Afni Syazwani Borham
Students of any private or public higher learning institutions can be regarded as customers to these organizations. Thus, it is very important to take care of their satisfaction in ensuring the best service qualities are delivered to them. Student satisfaction can improve the image of that education...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/89442/1/89442.PDF |
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