Factors affecting customer’s loyalty: from the perspective of online customer in Jemari Seni Sdn Bhd. / Fatin Farhanah Tengah
Nowadays, the increasing level of customer loyalty has becomes the critical factor to ensure that a company can sustain in the market. In order to increase customer loyalty, there are some factors that the company needs to focus on. This report is a study on the factors affecting customer loyalty to...
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| Format: | Thesis |
| Language: | English |
| Published: |
2019
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/90136/1/90136.pdf |
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