Evaluation of broadband usage and service quality in Kota Kinabalu, Sabah / Ridwan Mokhtar, Yaakob Mahmood and Nasrul Fadhrullah Isa

This survey study was carried out to measure broadband usage and service quality in Kota Kinabalu. Data was collected using a questionnaire from a random sample of 301 respondents in nine major areas in Kota Kinabalu. The main focus of the study is to examine the profile of broadband users as well a...

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Bibliographic Details
Main Authors: Mokhtar, Ridwan, Mahmood, Yaakob, Isa, Nasrul Fadhrullah
Format: Thesis
Language:English
Published: 2010
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/92758/1/92758.pdf
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