The customers' satisfaction over services quality provided by student affairs of UiTM Jengka Pahang / Nur' Atikah Mohamad Hana
Students of any public or private higher learning institutions can be regarded as customers to these organizations. Thus, it is very important to take care of their satisfaction in ensuring the best service and a quality education are delivered to them well. Student satisfaction can improve the imag...
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Format: | Thesis |
Language: | English |
Published: |
2014
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Online Access: | https://ir.uitm.edu.my/id/eprint/94276/1/94276.PDF |
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