Customers loyalty towards Kompleks Tabung Haji Kota Kinabalu / Zurina Ismail

This research is a study on customers' loyalty towards Kompleks Tabung Haji Kota Kinabalu (KTHKK).The objective of this research is to evaluate the customer satisfaction level on services and facilities provided by the KTHKK and also to determine the willingness of the visitors to be loyal with...

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Bibliographic Details
Main Author: Ismail, Zurina
Format: Thesis
Language:English
Published: 2006
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/94992/1/94992.pdf
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