A study on customers’ satisfaction towards the quality of service counter at Lundu District Office / Cordylia Rose Miden
The relationship between customers’satisfaction and service counter quality had becoming a concern nowadays. Many organization had aimed to be customer-oriented organization because they realized that customers are the most important element in service organization. Realizing the importance of impro...
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Format: | Thesis |
Language: | English |
Published: |
2016
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Online Access: | https://ir.uitm.edu.my/id/eprint/96737/1/96737.pdf |
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