A study on customers’ satisfaction towards the quality of service counter at Lundu District Office / Cordylia Rose Miden

The relationship between customers’satisfaction and service counter quality had becoming a concern nowadays. Many organization had aimed to be customer-oriented organization because they realized that customers are the most important element in service organization. Realizing the importance of impro...

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書目詳細資料
主要作者: Miden, Cordylia Rose
格式: Thesis
語言:English
出版: 2016
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在線閱讀:https://ir.uitm.edu.my/id/eprint/96737/1/96737.pdf
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