A study on customers’ satisfaction towards the quality of service counter at Lundu District Office / Cordylia Rose Miden

The relationship between customers’satisfaction and service counter quality had becoming a concern nowadays. Many organization had aimed to be customer-oriented organization because they realized that customers are the most important element in service organization. Realizing the importance of impro...

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Bibliographic Details
Main Author: Miden, Cordylia Rose
Format: Thesis
Language:English
Published: 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/96737/1/96737.pdf
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