Factors influencing patient’s satisfaction level on foodservice at Hospital Universiti Sains Malaysia (HUSM) Kubang Kerian, Kelantan / Nurul -Iz Mohd Napi

The objective of this analysis is to analyze and evaluate the factors that affect customer satisfaction at Hospital Universiti Sains Malaysia (HUSM) on food service. Employee efficiency, communication skills of the workers, convenience, suitability & cleanliness of the dishware, time of distribu...

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Bibliographic Details
Main Author: Mohd Napi, Nurul -Iz
Format: Thesis
Language:English
Published: 2020
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/98409/1/98409.pdf
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