The impact of jay-customer behaviors on food rider job stress: the moderating of social support, real-time employee feedback usage, and employee engagement / Nursyuhada Munirah Redzuan
The study investigated stress on food delivery riders from jay-customer behaviors in food delivery services. Additionally, this study had examined the effect of jaycustomer behaviors on employees’ job stress. Furthermore, moderating effects of social support were tested to see whether they decrease...
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| Format: | Thesis |
| Language: | English |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/98795/1/98795.pdf |
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