The influence of service quality and corporate image on students' loyalty in higher education

Today, postgraduate education has become an important commodity in higher education industry and the competition for postgraduate customers among universities is stiff. As of 2006, there are 20 public universities, 21 private universities and more than 500 colleges in Malaysia competing for postgrad...

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Bibliographic Details
Main Author: Zainudin Awang
Format: Thesis
Language:English
Subjects:
Online Access:http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/700/1/HD%2059.2%20.Z3%202007%20Abstract.pdf
http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/700/2/HD%2059.2%20.Z3%202007%20FullText.pdf
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