SME borrowers' satisfaction towards banking services
Banking industry is. one of the important sectors of service industry in Malaysia. Financial services in general, especially banks, compete in market place with common products and services, which cause service quality to become a critical competitive tool. The information gathered from the SME Borr...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/9391/1/Ngu%20Chiung%20Hung%20ft.pdf |
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