Development of an innovative neuro-fuzzy assessment system for the european foundation for quality management
In growingly competitive business environment, numerous organizations adopt the total quality management (TQM) approach to achieve business excellence. To monitor the progress towards business excellence, thousands of organizations across the world use self-assessment on a regular basis. The Europe...
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| Format: | Thesis |
| Language: | English |
| Published: |
2013
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| Online Access: | http://psasir.upm.edu.my/id/eprint/47556/1/FK%202013%2012R.pdf |
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