Measuring Performance of Local Authorities Using Composite Performance Index and Perceived Performance Score

Local governments are public agencies that provide urban services to communities. Unlike the private sectors, the performances of local governments are difficult to measure. Furthermore, a good indicator for one local government may not apply to another within the same country and is more complex...

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Bibliographic Details
Main Author: Singaravelloo, Kuppusamy
Format: Thesis
Published: 2008
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