Improving customer billing telephony using User Experience (UX) approach

User Experience (UX) is technology that fulfils an instrumental needs which include a subjective, situated, complex and dynamic encounter. UX represent the holistic view with of the pragmatic aspect and hedonic aspect. Nowadays, UX is become important issue and has been discussed by many researchers...

Full description

Saved in:
Bibliographic Details
Main Author: Bidin, Raziera
Format: Thesis
Published: 2018
Online Access:
Tags: Add Tag
No Tags, Be the first to tag this record!