Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
Tiada abstrak.
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English English |
| Published: |
2001
|
| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/77907/1/GSM%202001%208%20UPM%20IR.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|