APA引文

Loo, W. T. (2001). Achieving customer satisfaction through total quality management (TQM): The case of Hong Leong Bank Bandar Sunway branch.

Chicago Style (17th ed.) Citation

Loo, Wai Thien. Achieving Customer Satisfaction Through Total Quality Management (TQM): The Case of Hong Leong Bank Bandar Sunway Branch. 2001.

MLA引文

Loo, Wai Thien. Achieving Customer Satisfaction Through Total Quality Management (TQM): The Case of Hong Leong Bank Bandar Sunway Branch. 2001.

警告：這些引文格式不一定是100％准確.