Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch

Tiada abstrak.

Saved in:

Bibliographic Details
Main Author:	Loo, Wai Thien
Format:	Thesis
Language:	English English
Published:	2001
Subjects:	Total quality management
Online Access:	http://psasir.upm.edu.my/id/eprint/77907/1/GSM%202001%208%20UPM%20IR.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-upm-ir.77907
record_format	uketd_dc
spelling	my-upm-ir.779072021-09-07T01:26:15Z Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch 2001-04 Loo, Wai Thien Tiada abstrak. Total quality management 2001-04 Thesis http://psasir.upm.edu.my/id/eprint/77907/ http://psasir.upm.edu.my/id/eprint/77907/1/GSM%202001%208%20UPM%20IR.pdf text en public masters Universiti Putra Malaysia Total quality management English
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English English
topic	Total quality management
spellingShingle	Total quality management Loo, Wai Thien Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
description	Tiada abstrak.
format	Thesis
qualification_level	Master's degree
author	Loo, Wai Thien
author_facet	Loo, Wai Thien
author_sort	Loo, Wai Thien
title	Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
title_short	Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
title_full	Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
title_fullStr	Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
title_full_unstemmed	Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
title_sort	achieving customer satisfaction through total quality management (tqm) : the case of hong leong bank bandar sunway branch
granting_institution	Universiti Putra Malaysia
publishDate	2001
url	http://psasir.upm.edu.my/id/eprint/77907/1/GSM%202001%208%20UPM%20IR.pdf
_version_	1747813269010120704

Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch

Similar Items