Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
Tiada abstrak.
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| 格式: | Thesis |
| 语言: | English English |
| 出版: |
2001
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| 主题: | |
| 在线阅读: | http://psasir.upm.edu.my/id/eprint/77907/1/GSM%202001%208%20UPM%20IR.pdf |
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my-upm-ir.77907 |
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my-upm-ir.779072021-09-07T01:26:15Z Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch 2001-04 Loo, Wai Thien Tiada abstrak. Total quality management 2001-04 Thesis http://psasir.upm.edu.my/id/eprint/77907/ http://psasir.upm.edu.my/id/eprint/77907/1/GSM%202001%208%20UPM%20IR.pdf text en public masters Universiti Putra Malaysia Total quality management English |
| institution |
Universiti Putra Malaysia |
| collection |
PSAS Institutional Repository |
| language |
English English |
| topic |
Total quality management |
| spellingShingle |
Total quality management Loo, Wai Thien Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch |
| description |
Tiada abstrak. |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Loo, Wai Thien |
| author_facet |
Loo, Wai Thien |
| author_sort |
Loo, Wai Thien |
| title |
Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch |
| title_short |
Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch |
| title_full |
Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch |
| title_fullStr |
Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch |
| title_full_unstemmed |
Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch |
| title_sort |
achieving customer satisfaction through total quality management (tqm) : the case of hong leong bank bandar sunway branch |
| granting_institution |
Universiti Putra Malaysia |
| publishDate |
2001 |
| url |
http://psasir.upm.edu.my/id/eprint/77907/1/GSM%202001%208%20UPM%20IR.pdf |
| _version_ |
1747813269010120704 |