Impact of Logistics Service Quality (LSQ) On Customer Satisfaction in Army Units

Customer satisfaction is an important indicator for the successful and sustainable growth of a business. Customers are key elements while their satisfaction on services is priority for the sustainable growth of the organisation. Military logistics is a difficult process to implement when it involves...

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Bibliographic Details
Main Author: Paiman, Mohamad Safawi
Format: Thesis
Language:English
English
Published: 2021
Subjects:
Online Access:http://ir.upnm.edu.my/id/eprint/324/1/IMPACT%20OF%20LOGISTICS%20%2825p%29.pdf
http://ir.upnm.edu.my/id/eprint/324/2/IMPACT%20OF%20LOGISTICS%20%28Full%29.pdf
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