Impact of Logistics Service Quality (LSQ) On Customer Satisfaction in Army Units
Customer satisfaction is an important indicator for the successful and sustainable growth of a business. Customers are key elements while their satisfaction on services is priority for the sustainable growth of the organisation. Military logistics is a difficult process to implement when it involves...
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Format: | Thesis |
Language: | English English |
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2021
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Online Access: | http://ir.upnm.edu.my/id/eprint/324/1/IMPACT%20OF%20LOGISTICS%20%2825p%29.pdf http://ir.upnm.edu.my/id/eprint/324/2/IMPACT%20OF%20LOGISTICS%20%28Full%29.pdf |
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