Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.

Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan. In research on customer loyalty in the service industry, customer...

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Bibliographic Details
Main Author:	Abdul Wahid, Ahmad Zulhaimi
Format:	Thesis
Language:	English
Published:	2009
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/25488/1/CUSTOMER_LOYALTY_AND_PETROL_STATION%E2%80%99S_CONVENIENCE.pdf
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id	my-usm-ep.25488
record_format	uketd_dc
spelling	my-usm-ep.254882017-04-17T05:08:49Z Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction. 2009 Abdul Wahid, Ahmad Zulhaimi HF5001-6182 Business Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan. In research on customer loyalty in the service industry, customer satisfaction has often been mentioned as an important determinant. 2009 Thesis http://eprints.usm.my/25488/ http://eprints.usm.my/25488/1/CUSTOMER_LOYALTY_AND_PETROL_STATION%E2%80%99S_CONVENIENCE.pdf application/pdf en public masters USM Graduate School of Business
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HF5001-6182 Business
spellingShingle	HF5001-6182 Business Abdul Wahid, Ahmad Zulhaimi Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
description	Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan. In research on customer loyalty in the service industry, customer satisfaction has often been mentioned as an important determinant.
format	Thesis
qualification_level	Master's degree
author	Abdul Wahid, Ahmad Zulhaimi
author_facet	Abdul Wahid, Ahmad Zulhaimi
author_sort	Abdul Wahid, Ahmad Zulhaimi
title	Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_short	Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_full	Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_fullStr	Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_full_unstemmed	Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_sort	customer loyalty and petrol station’ s convenience store patronage in penang: the influence of store image, corporate image and customer satisfaction.
granting_institution	USM
granting_department	Graduate School of Business
publishDate	2009
url	http://eprints.usm.my/25488/1/CUSTOMER_LOYALTY_AND_PETROL_STATION%E2%80%99S_CONVENIENCE.pdf
_version_	1747819926007054336

Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.

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