Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian p...
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| 格式: | Thesis |
| 語言: | English |
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2012
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| 在線閱讀: | http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf |
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my-usm-ep.267062019-04-12T05:26:25Z Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery 2012 Lee, Chih Hui HF5001-6182 Business The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian perkhidmatan IT dengan kesan yang sederhana penglibatan pekerja. 2012 Thesis http://eprints.usm.my/26706/ http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
| institution |
Universiti Sains Malaysia |
| collection |
USM Institutional Repository |
| language |
English |
| topic |
HF5001-6182 Business |
| spellingShingle |
HF5001-6182 Business Lee, Chih Hui Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| description |
The objective of this study is to examine the influence of five independent variables of top management.
Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian perkhidmatan IT dengan kesan yang sederhana penglibatan pekerja. |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Lee, Chih Hui |
| author_facet |
Lee, Chih Hui |
| author_sort |
Lee, Chih Hui |
| title |
Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_short |
Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_full |
Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_fullStr |
Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_full_unstemmed |
Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_sort |
information technology infrastructure library (itil): an approach to optimize best practices in it service delivery |
| granting_institution |
USM |
| granting_department |
Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
| publishDate |
2012 |
| url |
http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf |
| _version_ |
1747819988631158784 |