The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island
The purpose of this study is to investigate the relationship between emotional labor and different level of workplace aggression of front-line staff of hotel industries in Penang Island.
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Language: | English |
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2011
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Online Access: | http://eprints.usm.my/29770/1/THE_STUDY_OF_RELATIONSHIP_BETWEEN_EMOTIONAL_LABOR_AND_DIFFERENT_LEVEL_OF_WORKPLACE_AGRESSION.pdf |
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my-usm-ep.297702019-04-12T05:26:36Z The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island 2011-05 Harianto, Harianto HF5001-6182 Business The purpose of this study is to investigate the relationship between emotional labor and different level of workplace aggression of front-line staff of hotel industries in Penang Island. 2011-05 Thesis http://eprints.usm.my/29770/ http://eprints.usm.my/29770/1/THE_STUDY_OF_RELATIONSHIP_BETWEEN_EMOTIONAL_LABOR_AND_DIFFERENT_LEVEL_OF_WORKPLACE_AGRESSION.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan |
institution |
Universiti Sains Malaysia |
collection |
USM Institutional Repository |
language |
English |
topic |
HF5001-6182 Business |
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HF5001-6182 Business Harianto, Harianto The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island |
description |
The purpose of this study is to investigate the relationship between emotional labor
and different level of workplace aggression of front-line staff of hotel industries in Penang
Island. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Harianto, Harianto |
author_facet |
Harianto, Harianto |
author_sort |
Harianto, Harianto |
title |
The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
title_short |
The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
title_full |
The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
title_fullStr |
The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
title_full_unstemmed |
The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
title_sort |
study of relationship between
emotional labor and different level of
workplace aggression of front-line staff
of hotel industries in penang island |
granting_institution |
Universiti Sains Malaysia |
granting_department |
Pusat Pengajian Siswazah Perniagaan |
publishDate |
2011 |
url |
http://eprints.usm.my/29770/1/THE_STUDY_OF_RELATIONSHIP_BETWEEN_EMOTIONAL_LABOR_AND_DIFFERENT_LEVEL_OF_WORKPLACE_AGRESSION.pdf |
_version_ |
1747820211803783168 |