Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria

Tesis ini mengkaji kepercayaan pengguna dalam penggunaan perkhidmatan mesin teler automatik (ATM) di negeri Sokoto, Nigeria. Kajian ini menggunakan teori kepercayaan Giddens dan Simmel untuk menjelaskan bagaimana keselamatan, privasi, niat perlakuan, kebergunaan, sikap perlakuan, kemudahan penggu...

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Main Author: Bello Bada, Abdulrahman
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.usm.my/30126/1/ABDULRAHMAN_BELLO_BADA.pdf
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spelling my-usm-ep.301262019-04-12T05:25:41Z Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria 2015-08 Bello Bada, Abdulrahman H1-99 Social sciences (General) Tesis ini mengkaji kepercayaan pengguna dalam penggunaan perkhidmatan mesin teler automatik (ATM) di negeri Sokoto, Nigeria. Kajian ini menggunakan teori kepercayaan Giddens dan Simmel untuk menjelaskan bagaimana keselamatan, privasi, niat perlakuan, kebergunaan, sikap perlakuan, kemudahan penggunaan, dan penggunaan sebenar mempengaruhi kepercayaan pengguna bank dalam penggunaan perkhidmatan ATM di negeri Sokoto, Nigeria. This thesis investigated customers’ trust in the use of ATM services in Sokoto State, Nigeria. The study used Giddens’ and Simmel’s Theory of Trust to explore how security, privacy, intention behavior, actual usage, attitude towards behavior, perceived usefulness and ease of use affect bank customers’ trust in the use of ATM services in Sokoto State, Nigeria. 2015-08 Thesis http://eprints.usm.my/30126/ http://eprints.usm.my/30126/1/ABDULRAHMAN_BELLO_BADA.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Sains Kemasyarakatan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic H1-99 Social sciences (General)
spellingShingle H1-99 Social sciences (General)
Bello Bada, Abdulrahman
Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria
description Tesis ini mengkaji kepercayaan pengguna dalam penggunaan perkhidmatan mesin teler automatik (ATM) di negeri Sokoto, Nigeria. Kajian ini menggunakan teori kepercayaan Giddens dan Simmel untuk menjelaskan bagaimana keselamatan, privasi, niat perlakuan, kebergunaan, sikap perlakuan, kemudahan penggunaan, dan penggunaan sebenar mempengaruhi kepercayaan pengguna bank dalam penggunaan perkhidmatan ATM di negeri Sokoto, Nigeria. This thesis investigated customers’ trust in the use of ATM services in Sokoto State, Nigeria. The study used Giddens’ and Simmel’s Theory of Trust to explore how security, privacy, intention behavior, actual usage, attitude towards behavior, perceived usefulness and ease of use affect bank customers’ trust in the use of ATM services in Sokoto State, Nigeria.
format Thesis
qualification_level Master's degree
author Bello Bada, Abdulrahman
author_facet Bello Bada, Abdulrahman
author_sort Bello Bada, Abdulrahman
title Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria
title_short Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria
title_full Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria
title_fullStr Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria
title_full_unstemmed Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria
title_sort customers’ trust in the use of automated teller machine (atm) services in sokoto state, nigeria
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Sains Kemasyarakatan
publishDate 2015
url http://eprints.usm.my/30126/1/ABDULRAHMAN_BELLO_BADA.pdf
_version_ 1747820290385117184