The service quality dimension and level of satisfaction among patients attending 1 malaysia clinic in Kota Bharu, Kelantan

In Malaysia, 60% of public primary care services comprise of Public Health Clinic,Maternal and Child Health Clinic and Rural Health Clinic are located at rural area (Family Health Development Division, 2016). This is because, previously population in Malaysia were concentrated in rural area. Howeve...

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Bibliographic Details
Main Author: Zun , Ahmad Badruridzwanullah
Format: Thesis
Published: 2017
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