A study on the relationship between service innovation and firm performance of logistic companies in Malaysia

The study's main objective is to examine the relationships between service innovation and firm performance through the mediating role of service quality among logistic firms. Empirical studies that analysed the innovation-performance relationship appear to focus on manufacturing firms. This bro...

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Bibliographic Details
Main Author: M.Amin, Norseanti
Format: Thesis
Language:English
English
English
Published: 2023
Subjects:
Online Access:http://eprints.uthm.edu.my/11048/1/24p%20NORSEANTI%20M.AMIN.pdf
http://eprints.uthm.edu.my/11048/2/NORSEANTI%20M.AMIN%20COPYRIGHT%20DECLARATION.pdf
http://eprints.uthm.edu.my/11048/3/NORSEANTI%20M.AMIN%20WATERMARK.pdf
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