The relationship of service quality, customer satisfaction and loyalty in Celcom Malaysia

The relationship of service quality, customer satisfaction and loyalty in Celcom Malaysia

Telecommunications is a key enabler of productivity in today's economies and societies. The fierce market competition among companies has increased dramatically in recent years, and attracting new potential customers is no longer sufficient to keep up with their competitors' business growt...

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書目詳細資料
主要作者:	Voon, Sze Chee
格式:	Thesis
語言:	English
出版:	2022
主題:	H Social Sciences (General) HF Commerce
在線閱讀:	http://eprints.utm.my/108281/1/VoonSzeCheePAHIBS2022.pdf.pdf
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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