Structural analysis of total quality management, ISO/TS16949 and organizational performance in Malaysian and Thailand automotive industry
The implementation of total quality management has not occurred at the same pace in different regions of the world. Despite the number of publications on total quality management, little empirical work has been carried out in developing countries especially on comparative studies amongst ASEAN count...
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| Format: | Thesis |
| Language: | English |
| Published: |
2009
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| Online Access: | http://eprints.utm.my/id/eprint/13655/16/NorhayatiMohmadZakwanPFKM2009.pdf |
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