Framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis

Online Asynchronous Discussion (OAD) is a powerful way to conduct online conversation and a significant component of online learning. Unfortunately, existing Learning Management System (LMS) that generally provides online discussion cannot afford a comprehensive evaluation on the content of the tran...

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Main Author: Erlin, Erlin
Format: Thesis
Language:English
Published: 2011
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Online Access:http://eprints.utm.my/id/eprint/16482/1/ErlinPFC2011.pdf
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spelling my-utm-ep.164822019-07-08T07:15:51Z Framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis 2011-04 Erlin, Erlin QA75 Electronic computers. Computer science Online Asynchronous Discussion (OAD) is a powerful way to conduct online conversation and a significant component of online learning. Unfortunately, existing Learning Management System (LMS) that generally provides online discussion cannot afford a comprehensive evaluation on the content of the transcripts and the level of interaction among participants. Therefore, this research explores the analysis process of OAD qualitatively and quantitatively. The work focuses on Content Analysis (CA) and Social Network Analysis (SNA), two popular methods employed by educators and researchers to analyze online discussion in e-learning environment. Although these two methods are well established, the techniques remain manual. Furthermore, presently, these two methods of analysis are conducted and studied independently. Hence, this research proposes a new framework integrating CA with SNA called CASNA, which provides comprehensive information of the result, and automation of the processes. CASNA is applied and embedded in LMS (Moodle) to validate the proposed framework. This research also introduces sentence as the unit of interaction instead of message to assess the level of participation among students. In addition, in order to qualitatively analyze the online discussion, two text classifiers; the Support Vector Machine (SVM) and the Back-propagation Neural Network (BPNN) approaches are employed to categorize the sentences based on Soller’s model and the results are compared. The evaluation of these two classifiers is done based on precision, accuracy, recall and F-Measure. The result shows that SVM outperform BPNN in terms of precision and accuracy; falls behind BPNN in terms of recall and F-Measure. This research also discusses the use of network indicators of SNA. Adjacency matrix, graph theory and network analysis techniques are applied to quantitatively define the network interactions among participants. This framework takes advantage of the strength of each method and offers dynamic analysis of the textual messages. It is expected to be more informative to educators as well as researchers in measuring the quality and quantity of OAD. 2011-04 Thesis http://eprints.utm.my/id/eprint/16482/ http://eprints.utm.my/id/eprint/16482/1/ErlinPFC2011.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:121230 phd doctoral Universiti Teknologi Malaysia, Faculty of Computer Science and Information System Faculty of Computer Science and Information System
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic QA75 Electronic computers
Computer science
spellingShingle QA75 Electronic computers
Computer science
Erlin, Erlin
Framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis
description Online Asynchronous Discussion (OAD) is a powerful way to conduct online conversation and a significant component of online learning. Unfortunately, existing Learning Management System (LMS) that generally provides online discussion cannot afford a comprehensive evaluation on the content of the transcripts and the level of interaction among participants. Therefore, this research explores the analysis process of OAD qualitatively and quantitatively. The work focuses on Content Analysis (CA) and Social Network Analysis (SNA), two popular methods employed by educators and researchers to analyze online discussion in e-learning environment. Although these two methods are well established, the techniques remain manual. Furthermore, presently, these two methods of analysis are conducted and studied independently. Hence, this research proposes a new framework integrating CA with SNA called CASNA, which provides comprehensive information of the result, and automation of the processes. CASNA is applied and embedded in LMS (Moodle) to validate the proposed framework. This research also introduces sentence as the unit of interaction instead of message to assess the level of participation among students. In addition, in order to qualitatively analyze the online discussion, two text classifiers; the Support Vector Machine (SVM) and the Back-propagation Neural Network (BPNN) approaches are employed to categorize the sentences based on Soller’s model and the results are compared. The evaluation of these two classifiers is done based on precision, accuracy, recall and F-Measure. The result shows that SVM outperform BPNN in terms of precision and accuracy; falls behind BPNN in terms of recall and F-Measure. This research also discusses the use of network indicators of SNA. Adjacency matrix, graph theory and network analysis techniques are applied to quantitatively define the network interactions among participants. This framework takes advantage of the strength of each method and offers dynamic analysis of the textual messages. It is expected to be more informative to educators as well as researchers in measuring the quality and quantity of OAD.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Erlin, Erlin
author_facet Erlin, Erlin
author_sort Erlin, Erlin
title Framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis
title_short Framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis
title_full Framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis
title_fullStr Framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis
title_full_unstemmed Framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis
title_sort framework for analyzing online asynchronous discussion by integrating content analysis and social network analysis
granting_institution Universiti Teknologi Malaysia, Faculty of Computer Science and Information System
granting_department Faculty of Computer Science and Information System
publishDate 2011
url http://eprints.utm.my/id/eprint/16482/1/ErlinPFC2011.pdf
_version_ 1747815053671792640