Kepuasan pelanggan dalaman terhadap fasiliti fizikal dan perkhidmatan di kompleks sukan UTM
Internal customer satisfaction is considered one of the most important sources for the well being of an organization. It is found that there is limited study on internal customer satisfaction on service or physical amenities in public sectors. Therefore, this study was done to investigate firstly, t...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2009
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/18373/1/SitiSarahMohdMFGHT2009.pdf |
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