Kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual
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2009
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my-utm-ep.191352011-11-30T04:28:18Z Kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual 2009-00 Khidzir, Suhaili Unspecified 2009-00 Thesis http://eprints.utm.my/id/eprint/19135/ masters Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development Faculty of Management and Human Resource Development |
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Universiti Teknologi Malaysia |
| collection |
UTM Institutional Repository |
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Unspecified Khidzir, Suhaili Kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual |
| description |
|
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Khidzir, Suhaili |
| author_facet |
Khidzir, Suhaili |
| author_sort |
Khidzir, Suhaili |
| title |
Kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual |
| title_short |
Kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual |
| title_full |
Kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual |
| title_fullStr |
Kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual |
| title_full_unstemmed |
Kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual |
| title_sort |
kajian kepuasan pelanggan terhadap kualiti perkhidmatan kaunter mengikut model servqual |
| granting_institution |
Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development |
| granting_department |
Faculty of Management and Human Resource Development |
| publishDate |
2009 |
| _version_ |
1747815389927047168 |