Client satisfaction on contractors' work performance
Client satisfaction in the construction industry can be defined as how well a contractor meets the client's expectation. A contractor must have a detailed understanding of the customer expectations and be able to satisfy those expectations. The aim of this study is to identify the appropriate c...
محفوظ في:
المؤلف الرئيسي: | Adanan, Hadiatul Aida |
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التنسيق: | أطروحة |
اللغة: | English |
منشور في: |
2006
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الموضوعات: | |
الوصول للمادة أونلاين: | http://eprints.utm.my/id/eprint/3697/1/HadiatulAidaAdananMFKA2006.pdf |
الوسوم: |
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