Influence of different types of organizational culture on total quality management
Total quality management is a philosophy that organisations can use to improve their performance. However, organisations often overemphasize TQM techniques and tools. TQM implementation requires a change in total organisational culture in order to shift the responsibility to management, and continuo...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2010
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| Online Access: | http://eprints.utm.my/id/eprint/41653/9/YuanHuiMFPPSM2010.pdf |
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