Influence of different types of organizational culture on total quality management

Total quality management is a philosophy that organisations can use to improve their performance. However, organisations often overemphasize TQM techniques and tools. TQM implementation requires a change in total organisational culture in order to shift the responsibility to management, and continuo...

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主要作者:	Yuan, Hui
格式:	Thesis
語言:	English
出版:	2010
主題:	HD Industries Land use Labor
在線閱讀:	http://eprints.utm.my/id/eprint/41653/9/YuanHuiMFPPSM2010.pdf
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id	my-utm-ep.41653
record_format	uketd_dc
spelling	my-utm-ep.416532017-09-19T07:25:14Z Influence of different types of organizational culture on total quality management 2010-12 Yuan, Hui HD Industries. Land use. Labor Total quality management is a philosophy that organisations can use to improve their performance. However, organisations often overemphasize TQM techniques and tools. TQM implementation requires a change in total organisational culture in order to shift the responsibility to management, and continuous participation of all in the quality improvement process. Organizational culture construction and enterprises TQM activities lack close contact and cannot really penetrate the quality activities, production of the enterprise, and business operation. This study focuses on the influence of different types (clan culture, adhocracy culture, market culture, hierarchy culture) of organizational culture on total quality management. This study aims to examine the relationships between clan culture, adhocracy culture, market culture, hierarchy culture and TQM practice implementation. Quantitative analysis method has been selected and questionnaire has been employed to collected primary data. A total of 384 questionnaires were distributed to managers, or supervisors, or quality department staffs of Chinese small and medium enterprises located in Henan, China. Respondents returned 139 useful questionnaires, for a response rate of 36.20%. The collected data has been analysed in detail by descriptive statistics, Pearson correlation analysis and simple regression analysis. According to the findings, there are positive relations between clan culture, adhocracy culture, market culture and TQM practice implementation. There is a negative relation between hierarchy culture and TQM practice implementation. We have suggested few recommendations for future research and Chinese SMEs at the end of this study. 2010-12 Thesis http://eprints.utm.my/id/eprint/41653/ http://eprints.utm.my/id/eprint/41653/9/YuanHuiMFPPSM2010.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD Industries Land use Labor
spellingShingle	HD Industries Land use Labor Yuan, Hui Influence of different types of organizational culture on total quality management
description	Total quality management is a philosophy that organisations can use to improve their performance. However, organisations often overemphasize TQM techniques and tools. TQM implementation requires a change in total organisational culture in order to shift the responsibility to management, and continuous participation of all in the quality improvement process. Organizational culture construction and enterprises TQM activities lack close contact and cannot really penetrate the quality activities, production of the enterprise, and business operation. This study focuses on the influence of different types (clan culture, adhocracy culture, market culture, hierarchy culture) of organizational culture on total quality management. This study aims to examine the relationships between clan culture, adhocracy culture, market culture, hierarchy culture and TQM practice implementation. Quantitative analysis method has been selected and questionnaire has been employed to collected primary data. A total of 384 questionnaires were distributed to managers, or supervisors, or quality department staffs of Chinese small and medium enterprises located in Henan, China. Respondents returned 139 useful questionnaires, for a response rate of 36.20%. The collected data has been analysed in detail by descriptive statistics, Pearson correlation analysis and simple regression analysis. According to the findings, there are positive relations between clan culture, adhocracy culture, market culture and TQM practice implementation. There is a negative relation between hierarchy culture and TQM practice implementation. We have suggested few recommendations for future research and Chinese SMEs at the end of this study.
format	Thesis
qualification_level	Master's degree
author	Yuan, Hui
author_facet	Yuan, Hui
author_sort	Yuan, Hui
title	Influence of different types of organizational culture on total quality management
title_short	Influence of different types of organizational culture on total quality management
title_full	Influence of different types of organizational culture on total quality management
title_fullStr	Influence of different types of organizational culture on total quality management
title_full_unstemmed	Influence of different types of organizational culture on total quality management
title_sort	influence of different types of organizational culture on total quality management
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2010
url	http://eprints.utm.my/id/eprint/41653/9/YuanHuiMFPPSM2010.pdf
_version_	1747816590526644224

Influence of different types of organizational culture on total quality management

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