Pengaruh elemen servicescapes terhadap kepuasan pelanggan pusat membeli-belah

Shopping mall is a commercial property which is often visited by public whose primary function not only markets the products, but also involved the service concept. The concept of service-oriented is the main trading activities. Therefore, the facilities manager is required to emphasize the system s...

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Bibliographic Details
Main Author: Juhari, Nur Hafizah
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.utm.my/id/eprint/48567/1/NurHafizahBintiJuhariMFGHT2014.pdf
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