Pengaruh elemen servicescapes terhadap kepuasan pelanggan pusat membeli-belah
Shopping mall is a commercial property which is often visited by public whose primary function not only markets the products, but also involved the service concept. The concept of service-oriented is the main trading activities. Therefore, the facilities manager is required to emphasize the system s...
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Main Author: | Juhari, Nur Hafizah |
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Format: | Thesis |
Language: | English |
Published: |
2014
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/48567/1/NurHafizahBintiJuhariMFGHT2014.pdf |
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