Faktor kejayaan kritikal (CSF) bagi pelaksanaan sistem pengurusan kualiti (QMS) di organisasi pengurusan fasiliti (FM)

Quality Management System (QMS) is intended to ensure that the products facilities and services provided are meeting the needs and satisfy customer satisfaction and also helps to assist, maintain and improve the quality of existing in the organization FM. QMS can be achieved through the strategy and...

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Bibliographic Details
Main Author: Nooradzhar, Fathin Shahiera
Format: Thesis
Published: 2015
Online Access:http://eprints.utm.my/id/eprint/53613/1/FathinShahieraNooradzharMFGHT2015.pdf
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