A study of job satisfaction and its relationship with turnover intentions and organizational citizenship behaviour among employees of hotels in Malaysia

Employees’ job satisfaction is always critical to hospitality industry that relies heavily on its employees as the service provider to achieve competitive advantage and long term success. Although there are many researches carried out to investigate the level of job satisfaction in multiple industri...

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Bibliographic Details
Main Author: Ong, Ai Rin
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.utm.my/id/eprint/53712/25/OngAiRinMFM2014.pdf
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