Kepuasan dan kesetiaan pelanggan kajian untuk industri hotel

Customer satisfaction that uses any hotel services cannot be attained from just one or two satisfactory services but their satisfaction must include a repertoire of services that include aspects such as good services provided by the receptionist, rooms condition, toilet condition, the hotel environm...

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Bibliographic Details
Main Author: Ishari, Muhammad Alham
Format: Thesis
Published: 2015
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