Kepuasan dan kesetiaan pelanggan kajian untuk industri hotel
Customer satisfaction that uses any hotel services cannot be attained from just one or two satisfactory services but their satisfaction must include a repertoire of services that include aspects such as good services provided by the receptionist, rooms condition, toilet condition, the hotel environm...
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| 主要作者: | |
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| 格式: | Thesis |
| 语言: | English |
| 出版: |
2015
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| 主题: | |
| 在线阅读: | http://eprints.utm.my/id/eprint/54586/25/MuhammadAlhamIshariMFGHT2015.pdf |
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