Generic performance management system guide for Klang Valley Hospitals

It is crucial for hospitals to be constantly aware of their performance to find and rectify their possible deficiencies. The Balanced Scorecard (BSC) is a performance measurement technique that is utilized by different organizations due to its numerous advantages such as comprising both financial an...

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Bibliographic Details
Main Author: Behrouzi, Farshad
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:http://eprints.utm.my/id/eprint/79111/1/FarshadBehrouziPFKM2018.pdf
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