Public e-service framework towards sustainable service delivery
E-service enables citizens to interact and receive services from most government agencies which are convenient, dependable, and less costly. To promote efficient and effective service delivery, the Malaysian government is targeting zero face-to-face service delivery with 90% of all government servic...
Saved in:
主要作者: | Sutan Ahmad Nawi, Haslinda |
---|---|
格式: | Thesis |
语言: | English |
出版: |
2016
|
主题: | |
在线阅读: | http://eprints.utm.my/id/eprint/84048/1/HaslindaSutanAhmadPFC2016.pdf |
标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
相似书籍
-
Co-creation of value between customers and providers in government e-service delivery
由: Ademola, Adeleke Imran
出版: (2013) -
ICT shared service framework for E-government among organizations
由: Hafizi, Ravika
出版: (2018) -
Model based framework for measuring service level agreement performance in service oriented architecture
由: Ahmad Al-Sakkaf, Alawi Abdullah
出版: (2013) -
An integrated service architecture framework for information technology service management and enterprise architecture
由: Nabiollahi Najafabadi, Akbar
出版: (2012) -
Personalisation framework for Malaysian m-government service
由: Abu Bakar, Noor Suriana
出版: (2022)