Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen

This study aims to identify the effect of workplace bullying on job performance among Immigration officer at Jabatan Imigresen Malaysia Negeri Johor. There are three objectives that were examined in this study, ie. to identify the level of bully, the level of performance and the effect of bully on j...

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Main Author:	Musa, Madihah
Format:	Thesis
Language:	English
Published:	2016
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/93143/1/MadihahMusaMSM2016.pdf
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id	my-utm-ep.93143
record_format	uketd_dc
spelling	my-utm-ep.931432021-11-19T03:23:57Z Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen 2016 Musa, Madihah HD28 Management. Industrial Management This study aims to identify the effect of workplace bullying on job performance among Immigration officer at Jabatan Imigresen Malaysia Negeri Johor. There are three objectives that were examined in this study, ie. to identify the level of bully, the level of performance and the effect of bully on job performance. The independent variable in this study is workplace bully, while the job performance were used as dependent variables. A total of 196 Immigration officers were chosen as respondents in this study. The data were collected by using a set of questionnaire which consists of three parts, namely part A (demography), part B (job performance) and C (workplace bully). The measurements used for data collection are Individual Work Performance Questionnaire (IWPQ) and Negative Act Questionnaire-Revised (NAQ-R). The data collected is then analyzed by using descriptive statistics (mean and percentage) and inferential statistics (linear regression). All data were analyzed using Statistical Package for Social Science (SPSS) version 18.0. The findings reveal that the most frequently type of bully that occurred is work-related bully. However, the study found that a level of bullying is at the low level. In addition, there are significant effect of bullying at the workplace with job performance among Immigration officer. However, the findings show that Immigration officer do not face a serious problem of bullying in the workplace. At the end of this study, recommendations for future research are proposed. 2016 Thesis http://eprints.utm.my/id/eprint/93143/ http://eprints.utm.my/id/eprint/93143/1/MadihahMusaMSM2016.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:135994 masters Universiti Teknologi Malaysia, Faculty of Social Sciences and Humanities - School of Human Resources Development & Psychology Faculty of Social Sciences and Humanities - School of Human Resources Development & Psychology
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Musa, Madihah Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen
description	This study aims to identify the effect of workplace bullying on job performance among Immigration officer at Jabatan Imigresen Malaysia Negeri Johor. There are three objectives that were examined in this study, ie. to identify the level of bully, the level of performance and the effect of bully on job performance. The independent variable in this study is workplace bully, while the job performance were used as dependent variables. A total of 196 Immigration officers were chosen as respondents in this study. The data were collected by using a set of questionnaire which consists of three parts, namely part A (demography), part B (job performance) and C (workplace bully). The measurements used for data collection are Individual Work Performance Questionnaire (IWPQ) and Negative Act Questionnaire-Revised (NAQ-R). The data collected is then analyzed by using descriptive statistics (mean and percentage) and inferential statistics (linear regression). All data were analyzed using Statistical Package for Social Science (SPSS) version 18.0. The findings reveal that the most frequently type of bully that occurred is work-related bully. However, the study found that a level of bullying is at the low level. In addition, there are significant effect of bullying at the workplace with job performance among Immigration officer. However, the findings show that Immigration officer do not face a serious problem of bullying in the workplace. At the end of this study, recommendations for future research are proposed.
format	Thesis
qualification_level	Master's degree
author	Musa, Madihah
author_facet	Musa, Madihah
author_sort	Musa, Madihah
title	Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen
title_short	Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen
title_full	Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen
title_fullStr	Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen
title_full_unstemmed	Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen
title_sort	kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan pegawai imigresen
granting_institution	Universiti Teknologi Malaysia, Faculty of Social Sciences and Humanities - School of Human Resources Development & Psychology
granting_department	Faculty of Social Sciences and Humanities - School of Human Resources Development & Psychology
publishDate	2016
url	http://eprints.utm.my/id/eprint/93143/1/MadihahMusaMSM2016.pdf
_version_	1747818638008647680

Kesan buli di tempat kerja terhadap prestasi kerja dalam kalangan Pegawai Imigresen

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