Impact of website credibility factors on user engagement in Malaysian municipal websites
Overwhelming information source in the online environment has made the role of a government website as the main government information provider to become less prominent. Besides that, issues such as usability problem, low popularity ranking and less user engagement on government’s website have contr...
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| Format: | Thesis |
| Language: | English |
| Published: |
2018
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| Online Access: | http://eprints.utm.my/id/eprint/96261/1/FarrahDianaSaifulBahryPRZK2018.pdf.pdf |
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